Job Opportunity: PAS2030 and MCS Inspections Coordinator
Location: Sunderland
Reporting to: Service Delivery Director (UKAS)
Are you highly organised, detail-oriented, and passionate about delivering exceptional client service? We're looking for a PAS2030 and MCS Inspections Coordinator to join our team and play a key role in ensuring inspections and desktop audits are delivered efficiently, on time, and to the highest standards.
About the Role
As the PAS2030 and MCS Inspections Coordinator, you'll be at the heart of our operations—planning, managing, and coordinating inspections across the UK. You'll liaise with clients, inspectors, and internal teams to ensure smooth delivery, minimal backlogs, and compliance with UKAS requirements. Your work will directly support our mission to maintain high standards and client satisfaction.
Key Responsibilities
· Schedule and manage inspections and desktop audits, ensuring timely delivery.
· Allocate inspectors based on competence and compliance requirements.
· Work closely with the Compliance Team to align inspections with upcoming audits.
· Handle client enquiries via phone and email, ensuring swift and professional responses.
· Build strong relationships with clients, inspectors, and stakeholders.
· Support clients through renewals and transitions to new standards.
· Identify and escalate resource gaps to ensure proactive planning.
· Assist in producing reports and gathering data to monitor performance against business targets.
Success Criteria
· Inspections and audits delivered in line with KPIs.
· Backlogs reduced to a minimum.
· Inspector resources maintained at required competence levels.
· High levels of PAS2030 and MCS client satisfaction.
About You
We're looking for someone who is:
· Client-focused, resilient, and results-driven.
· Detail-oriented with excellent written and verbal communication skills.
· Skilled in planning, coordination, and problem-solving.
· Accountable, approachable, and confident in building trust with clients and colleagues.
· Passionate about quality and collaboration.
· Ideally a background in Logistics and Planning
Please note: Amtivo does not accept unsolicited CVs from external agencies. All recruitment is managed by our internal Talent Team.
At Amtivo, we are dedicated to fostering a diverse, equitable, and inclusive environment where authenticity thrives. We believe that true collaboration stems from valuing every individual's unique perspective and experience. Our commitment to agility empowers us to adapt and innovate, driving superior performance. Upholding the highest standards of integrity, we strive to create a workplace where everyone feels respected, valued, and inspired to contribute their best.
Amtivo Group is an Equal Opportunities Employer. The organisation provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.
Due to the high volume of applications we receive we are not always able to provide individual feedback. We aim to contact applicants within 14 days if selected for interview.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Health & wellbeing programme
* Referral programme
* Sick pay
* Work from home
Work Location: Hybrid remote in Sunderland SR5 2TH