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Import Operations/Customer Services, Liverpool
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Client:
Manpower
Location:
Liverpool, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
f9edd8163c9b
Job Views:
14
Posted:
12.08.2025
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Job Description:
Job Role - Import Operations/Customer Service Operative
Hours - Monday-Friday 08:30-17:00
Location - Liverpool
Pay - £30,000 dependant on experience
Job Description
* Handle day to day freight forwarding operations (import/export - air, sea, and/or road)
* Liaise with clients, carriers, and overseas agents to arrange and manage shipments.
* Provide high-quality customer service and respond to customer inquiries promptly.
* Prepare and process shipping documentation, including customers clearance
* Monitor shipments and update customers on status and delivery timelines
* Resolve operational issues proactively and professionally
* Maintain accurate records using internal systems
* Experience within a similar role
* Previous experience within logistics
* Previous experience within freight forwarding
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