Customer Service Advisor
Red Recruitment is seeking confident and friendly individuals to take on the role of a Customer Service Advisor in London.
This is a fantastic opportunity to join the UK's leading supplier of catering equipment where you will support with the transition of moving from one flagship site before delivering superb customer service within the new store.
The hourly rate is £13.30 per hour and is the working days are Monday to Friday. The role is around the Shaftesbury Avenue area of London.
Package and Benefits of a Customer Service Advisor:
Salary: £13.30 per hour
Hours: Monday - Friday, 8.30am - 5.30pm
Contract: Temporary for between November and January
Location: London
Lift share scheme
Amazing progression
Fantastic attendance allowance which can mean up to 4 additional days annual leave or a cash bonus
Performance-related bonuses
Huge discounts on a full range of products Key Responsibilities of a Customer Service Advisor for the transition between stores:
Unpacking and organising stock in the new store location which includes physical tasks e.g. moving/lifting boxes of products on to shelves
Replenishing stock in line with Visual Merchandising guidelines
Working to agreed timelines to ensure project deadline is met
Booking in deliveries by following the agreed policies and procedures
Reporting damaged or faulty stock in line with company procedures
Following Health and Safety procedures to maintain a safe environment for customers, visitors and colleagues
Accurately complete all stock management processes in line with the management team expectations
Key Responsibilities of a Customer Service Advisor when within the new retail store:
Assisting customers by directing them to the appropriate team member
Assistant customers on the shop floor
Providing excellent customer service whilst serving customers at the EPOS till point
Adhere to the cash handling policy and always follow store security procedures
Ensure all policies and procedures are adhered to when completing day to day tasksSkills and Experience of a Customer Service Advisor:
Working knowledge of retail store operations
Visual Merchandising skills and an eye for detail
Organisational skills to manage tasks efficiently
Customer focused mindset with a passion for delivering high quality customer service
A fantastic team player with a flexible attitudeIf you are interested in this position as a Customer Service Advisor, and have the relevant skills and experience required please apply now.
Red Recruitment (Business)