* Before submitting your application, you should read our to understand how Bupa will use, store and share your information.* For Australia or New Zealand candidates - Before submitting your application, you should read our to understand how Bupa will use, store and share your information.Head of Operational Quality page is loaded## Head of Operational Qualitylocations: Bedworthtime type: Full timeposted on: Posted Todayjob requisition id: R1191158Job Description:**Head of Operational Quality – Richmond Villages (Bupa)****Home based with national travel****Permanent****Full Time – 40 hours per week****£Competitive plus fantastic benefits including excellent employer pension contributions & Private health insurance for you and family members****Help shape the future of care at Richmond Villages.**At Bupa, our purpose is helping people live longer, healthier, happier lives and making a better world. Richmond Villages is a key part of that mission - delivering person-centred care in beautiful, supportive environments.We’re looking for a passionate and experienced leader to join us as **Head of Operational Quality**, ensuring the highest standards of care and compliance across our care homes and domiciliary services.· Pension match contribution up to 6% employee and 12% employer- Life assurance (7 x basic salary)- Private medical insurance including family cover· 33 days annual leave (inclusive of statutory bank holidays) plus 3 paid volunteer days per year- Plus many more fantastic benefits to benefit you and your loved ones**About the Role****As Head of Operational Quality, you’ll:*** Lead on clinical quality, regulatory compliance, and risk management across Richmond Villages.* Partner with the Managing Director and operational leaders to drive continuous improvement.* Support and oversee the performance of CQC Registered Managers.* Use clinical metrics and data to identify risks and ensure early intervention.* Represent Richmond Villages in clinical governance forums and with external stakeholders.* Contribute to strategic initiatives including dementia care and service innovation.**What We’re Looking For*** Strong understanding of the UK care sector and CQC regulatory framework.* Proven experience in senior leadership roles within quality assurance.* Ability to influence at all levels, including with regulators and senior stakeholders.* Passion for person-centred care and improving resident outcomes.* NMC registration is essential* Experience managing nursing care homes is advantageous.* Be part of a purpose-driven organisation that values bravery, care, and responsibility.* Work flexibly with national travel and hybrid working.* Access to Bupa benefits including health insurance, wellbeing support, and career development.Time Type:Full timeJob Area:Delivery and OperationsLocations:Richmond Bede Village
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