Office Administrator / Customer Service Assistant - 100% office based in Greenford Middlesex
📍 Full-time | £30,000 - £32,000 per annum | 45 hours/week | Monday to Friday | Immediate Start
✅ What We're Looking For:
A confident communicator with excellent organisational skills
Solid experience with Microsoft Excel (spreadsheets, reports, data entry)
Experience using BisTrack (or similar ERP/order management software)
A proactive attitude and the ability to juggle multiple tasks
Someone comfortable working in a hands-on, industrial-style office environment
you will live locally within a 30 min commute
Reliable, detail-oriented, and happy to get stuck in wherever needed
Are you a hands-on, can-do person who thrives in a fast-paced environment? We're on the lookout for a reliable and proactive Office Administrator to join our hardworking team at a no-frills, gritty but friendly office where every day brings something new.
This isn't your typical shiny corporate environment - you won't find bean bags or baristas here. But what you will find is a tight-knit team, a workplace where your efforts are seen and appreciated, and a role that will keep you busy, involved, and valued.
💼 What You'll Be Doing:
You'll be the glue that keeps our small but busy operation running smoothly. Your responsibilities will include:
Meeting and greeting customers in our shop
Answering and transferring incoming calls
Taking and processing customer orders via phone and email
Responding to queries about products, deliveries, and replacements
Using BisTrack to manage orders, stock availability, and customer records
Using Excel for reports, data entry, and administrative tasks
Helping with invoicing, credit control, and general finance support
Occasionally going into the warehouse to check on product availability
Drafting reports, correspondence, and managing office documentation
Organising office equipment, supplies, and contracts
Assisting with payroll and booking travel, meetings, or events as needed
Maintaining filing systems and databases
Pitching in with any other clerical duties that help the office run efficiently
🕒 Role Details:
Hours: 45 hours per week (start time to be discussed)
Days: Monday to Friday
Salary: £30,000 - £32,000 depending on experience
Start Date: ASAP
✅ What We're Looking For:
A confident communicator with excellent organisational skills
Solid experience with Microsoft Excel (spreadsheets, reports, data entry)
Experience using BisTrack (or similar ERP/order management software)
A proactive attitude and the ability to juggle multiple tasks
Someone comfortable working in a hands-on, industrial-style office environment
you will live locally within a 30 min commute
Reliable, detail-oriented, and happy to get stuck in wherever neededBlue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people