Service Technician – Horticultural Machinery
The Role
Working closely with the Service Manager, you will take responsibility for maintaining, repairing, and servicing horticultural machinery provided through our sales department. This is a practical, hands-on role suited to someone with strong technical skills, a proactive mindset, and a commitment to delivering excellent customer service.
Key Responsibilities
Inspect, diagnose, and repair faults on a range of horticultural equipment
Service and maintain machinery to ensure reliability and performance
Work across various types of equipment, including grass, garden, utility, and small agricultural machines
Troubleshoot hydraulic and electrical issues using up-to-date diagnostic tools and software
Deliver a high level of customer service, both face-to-face and over the phone
Operate effectively both independently and as part of a team
Follow safe working practices, including handling heavier equipment when required (with appropriate support)About You
Experience or knowledge of domestic or professional grass machinery is beneficial
Solid understanding of horticultural, garden, utility, or small agricultural equipment
Confident in identifying and resolving hydraulic and electrical problems
Competent in using computers and diagnostic systems
Self-driven, with the ability to take initiative
Holds a full, clean UK driving licenceWhat You'll Get In Return
Location: Saxmundham, Suffolk
Hours: Full or Part Time available
Hourly Paid Salary: £14.18 per hour plus car and phone
Benefits: 32 days holiday (pro rata if part-time, inc bank holidays), workplace pension, life assurance, and more