Job Description
The Training and Development Centre (TDC) Administrator plays a key role in supporting the planning, coordination, and delivery of learning and development initiatives across the business. This role ensures the smooth running of all training programmes, accurate maintenance of training records, and a seamless experience for employees engaging in learning activities.
Join a culture of innovation, pushing the boundaries of what is possible to seek the best solutions for our clients.
What We Can Offer
Meaningful and interesting projects delivered to leaders of industry across emerging energy sectors.
Commitment to Diversity and Inclusion: we are an organisation actively committed to diversity and inclusion across our business.
Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
Flexible benefits package inclusive of 33 days annual leave (including public holidays), contributory pension scheme, private medical cover, 3x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle.
Commitment to continued professional development: development plans that are tailored to your individual needs and interests.
Global connections: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession.
If all of this sounds good to you, review the typical responsibilities of the role and the requirements of the position below, then follow the link to apply and start your journey with United Infrastructure.
Key Responsibilities
Training Coordination & Support
Act as the first point of contact for employee queries relating to training, course bookings, and compliance requirements.
Monitor and respond to the shared TDC inbox daily.
Maintain and update the shared TDC training schedule.
Produce and distribute a weekly training calendar outlining all scheduled courses for the next three weeks.
Issue onboarding materials and training/joining instructions for both new starters and existing employees.
Liaise with TDC and onsite trainers to ensure all course paperwork is prepared and issued ahead of delivery.
Assist in managing client authorisation databases and booking relevant authorisation courses.
Support employees and new starters in accessing and completing online courses using training laptops or tablets.
Training Records & Compliance
Maintain accurate training records, including course paperwork, attendance logs, certificates, and other documentation.
Support the preparation of training activity reports, including participation and outcomes.
Track employee training completion and follow up on outstanding mandatory learning.
Record and monitor employee and new starter feedback, escalating themes or issues to the TDC Manager.
Support with queries relating to invoicing for external training bookings.
Maintain records of toolbox talks.
Qualifications
Experience & Knowledge
Essential
Demonstrable experience in an administrative role.
Strong organisational and time‑management skills.
Good understanding of office administration processes and practices.
Competent user of Microsoft Office and wider IT software.
Educated to Standard Grade/GCSE level (or equivalent).
Desirable
Administrative experience within a training or learning and development environment.
Experience using Learning Management Systems (LMS).
NVQ Level 3 in Business Administration or equivalent qualification.
Personal Skills & Attributes
Effective time management and ability to prioritise multiple tasks.
Excellent written and verbal communication skills.
High level of accuracy and attention to detail, particularly in record keeping.
Ability to work independently with minimal supervision.
Customer‑focused mindset with a positive, solutions‑driven approach.