3 month contract With A Local Authority
Role Overview:
Children’s Services are seeking an experienced and highly organised administrative professional to join our busy team at Hafan Gobaith. The Higher Clerical Assistant will provide reception and finance support to a large, dynamic team, including:
* North and South Locality Social Work Teams (approx. 200 staff across 10 teams)
* The Personal Adviser Service
* The Unaccompanied Asylum Seeker Service
This is a public-facing role, requiring excellent interpersonal skills and the ability to manage a range of administrative and financial tasks efficiently. Full induction and training will be provided.
Key Responsibilities:
* Answering and directing telephone calls professionally
* Greeting visitors, professionals, and members of the public
* Managing enquiries both face-to-face and by phone
* Recording and monitoring petty cash spend
* Processing invoices and BACS payments
* Managing Purchasing Cards and related records
* Updating and maintaining client records on the Client Record System
* Preparing, scanning, photocopying, and filing documents
* Updating spreadsheets and databases as required
* Processing and recording post
* Booking travel and accommodation for staff as needed
Requirements
* Previous experience in an administrative or office support role
* Strong organisational skills and attention to detail
* Ability to work independently and as part of a team
* Excellent communication and interpersonal skills
* Professional and approachable manner
* Experience in a social services or public sector environment
* Experience with financial systems or client record management systems
* Enhanced DBS i Required