Complaints Officer Based North West London Permanent £30K per annum Office based only 08:00am till 17:00pm Details on the role: Monday to Friday 08:00am till 17:00pm £30,000 per annum Office based ONLY Duties: Dealing with complaints stage 1 & stage 2 Supporting the Planning team in scheduling in operatives for repair works Answering calls from tenants Experience required: Social housing experience is essential for this role Planning or Scheduling Handling complaints Strong phone skills