Description
Salary: £37,280 - £39,152
Hours per week: 37 hours
Interview date: Thursday 12 March 2026
Refugee Resettlement and Migration Service - Supporting New Beginnings
We are seeking a dedicated and experienced Refugee Resettlement & Migration Officer to lead and support our team of Casework Support Officers.
As a Senior Refugee Resettlement & Migration Officer, you will ensure the alignment of team efforts with departmental goals, set by the Department of Levelling Up, Housing and Communities, and the Home Office, while providing high-quality support to refugees.
Your key responsibilities will be to supervise and manage a team of six caseworkers, ensuring accurate performance reports. You will resolve complex issues, support resettlement efforts and improve understanding of refugee needs.
The ideal candidate will have proven experience in line management, including conflict resolution, handling difficult conversations, and team development. A degree or equivalent knowledge and experience, along with an understanding of government and social care legislation, is required. Familiarity with public and VCSE services, the ability to compile, analyse, and report data, strong relationship-building skills with stakeholders, and excellent customer service abilities are essential.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here
We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.
Please download and read the role description and person specification carefully before you apply as well as Our Identity.
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Olivia Byrne, Refugee Resettlement Migration Team Manager, via email here.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion.
Disability Confident Employer
Application process
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