JOB PACKAGE
JOB BAND: D
CONTRACT TYPE: Permanent
DEPARTMENT: Platforms Team
LOCATION: London, Newcastle, Salford, Glasgow or Cardiff – Hybrid
PROPOSED SALARY RANGE:£80,000 - £90,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage
PURPOSE OF ROLE
To lead the vision, strategy, and delivery of user preferences and controls capabilities in Account and Identity platform team, ensuring user preferences (privacy, content, follows, interests, notifications, and marketing) are managed in a consistent, transparent, and scalable way. You will shape a core platform capability that underpins personalisation, compliance, and user trust across BBC digital services.
WHY JOIN THE TEAM
Join a mission-driven Platform product team at the heart of the BBC's digital transformation. You'll shape the future of user identity and access across one of the UK's most trusted institutions, working with cutting-edge technologies and collaborating with diverse stakeholders to deliver secure, user-centric solutions at scale.
Your Key Responsibilities And Impact
* Define and lead the product vision and roadmap for the BBC's User Preference store.
* Run Product discovery to identify user needs, stakeholder requirements, and compliance obligations.
* Collaborate with engineering, design, privacy, and data teams to scope, prototype, and deliver preference solutions.
* Translate user and compliance needs into actionable product requirements for cross-functional teams.
* Ensure the Preference Centre is reusable, extensible, and aligned with platform strategy.
* Partner with internal stakeholders to enable consistent preference handling across products, marketing, and personalisation journeys.
Your Skills And Experience Essential Criteria
* Proven experience as a Product Manager, ideally in user-facing or platform capability roles.
* Strong track record of leading discovery and defining product strategies in complex organisations.
* Deep understanding of user preferences, privacy, and consent management in digital services.
* Ability to balance user needs, compliance requirements, and platform scalability.
* Experience working with cross-functional teams including legal, compliance, marketing, and data.
Desired But Not Required
* Background in coordinating cross-functional teams to identify shared capabilities and simplification Strategies.
* Familiarity with privacy-enhancing technologies, data protection frameworks, or marketing consent regulations (e.g. GDPR, PECR).
* Experience with preference management systems at scale.
* Background in designing reusable, cross-product capabilities or services.
* Systems thinking or integration with CDP & CRM
* Proficiency with tools like Jira, Confluence, and modern collaboration practices.
INTERVIEW PROCESS
The interview process will be two stages and held on MS Teams. The first stage will include a short presentation / scenario followed by the second interview where you'll demonstrate the required competencies through examples from your experience. Interviews will be held w/c 20th October 2025.
Disclaimer
This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.
Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.
For any general queries, please contact:
Redeployment
The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.