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Legal Case Management System Champion (12 months fixed term), Stoke-on-Trent
Client:
Location:
Stoke-on-Trent, United Kingdom
Job Category:
Other
-
EU work permit required:
Yes
Job Views:
2
Posted:
22.08.2025
Expiry Date:
06.10.2025
Job Description:
Are you a detail-oriented Legal PA or operations specialist with a passion for legal technology? Do you excel at improving systems and supporting colleagues in a modern law firm environment? My client, a leading law firm committed to innovation and inclusiveness, is seeking a Legal Case Management Systems Champion for a fixed-term contract in Stoke-on-Trent.
This role is hybrid.
As the Legal Case Management Systems Champion, you will be responsible for enhancing the firm’s case management system. Your tasks include supporting upgrades, leading user training, and helping colleagues maximize technology use.
Key Responsibilities
* Identify and implement improvements to the legal case management system.
* Participate in data improvement forums, identify enhancement opportunities, and promote best practices.
* Support user acceptance testing (UAT) for system updates and new features.
* Provide expert support and training for users.
* Maintain accurate records (Courts, Mediators, Experts, etc.).
* Act as the main contact for system engagement and user feedback.
* Prepare process documentation and user guides.
* Manage access permissions, ensuring privacy and security.
Applicants MUST HAVE hands-on experience with legal case management systems or be a Legal PA with strong systems skills and tech confidence.
You should be detail-focused, analytical, and able to identify data quality improvements. Excellent communication skills and the ability to support and train others are essential, including translating technical concepts into simple language.
Katie Bard is acting as an agency and is an equal opportunities employer.
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