Operations Manager - West of Scotland
CR Smith is a dynamic manufacturing and installation organisation of custom windows, doors and living spaces products and services.
Rated Excellent on Trust Pilot with over 5000 reviews and voted the best company in the UK in our sector by consumer champion Which.co.uk, the customer experience and service is at the heart of everything we do.
We are looking for an experienced and dedicated, Operations Manager to head up our domestic operations in the West of Scotland, with opportunities to develop throughout our wider business. As operations Manager, you will be responsible for ensuring that all operations run smoothly, efficiently, and safely. This role requires strong leadership skills, excellent time management, and a thorough understanding of site management practices. The ideal candidate will be proactive in problem-solving and committed to maintaining high standards of quality and safety.
You will be responsible for:
Planning and managing labour, material and costs to ensure projects are carried out safely, on time and to the highest standard.
Conducting quality and safety audits in accordance with our management system.
Managing improvements in health and safety.
Maintain accurate records of site activities, including daily logs, incident reports, and progress updates.
Address any issues or delays promptly to minimise disruptions to the project timeline
Providing ongoing training to ensure all installations are carried out to our unique fitting details.
Coaching and mentoring colleagues to support their continuous development.
Liaising with our supply chain to consistently improve quality and logistics systems to maximise output and productivity.
What we offer:
Salary: £60,000 - £70,000 (Dependant on experience)
Company vehicle & fuel card
Mobile phone allowance
Healthcare & Pension
Company incentives and hospitality days
Latest advanced technology
Extensive technical training
Full use of company resources and internal support across the business to allow dedication to the role required
External continuous professional development courses available
Excellent career opportunities and mentoring schemes
We are looking for an Operations Manager who comes with natural people management skills, who is not afraid to lead from the front but also work as part of the wider team. This could be someone coming from an operational management, commercial management or people management role within the construction or building industry who has the ability to adapt. Experience working within the domestic/B2C environment would be advantageous as much of the role will be spent in the field with customers and installations teams.
This is a unique opportunity for a dynamic individual with a proven track record in operations management to join one of Scotlands leading brands, offering fantastic career opportunities and the autonomy to make a real difference within an organisation already committed to growth, service excellence, uncompromising quality and safety standards.
It is preferred but not essential for candidates to be educated to degree standard, preferably in a construction or engineering discipline. Health and safety certification is required.
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