Job Description
We are working with a growing machinery manufacturing business who are looking to add to the business. They are looking for After Sales Administrator who thrives on a quick pace, and a busy environment, takes ownership of mistakes, and prefers picking up the phone to solve problems instantly rather than sending emails.\n \n After Sales Administrator\n \n Permanent\n £26,000-£28,000\n Monday - Friday 08:30-17:00\n Nottingham\n\nAfter Sales Administrator \nJob Description\n\nUsing accounting system (Datafile) and CRM (Maximizer) and internal Service Planner, you will ensure the service business flows smoothly:\nCreating sales orders and sending out quotes for parts, breakdown visits and service contracts promptly.\nProcessing invoices for service reports accurately.\nPreparing essential documentation before machines are shipped to customers.\nSupporting the Service Manager to ensure every engineer has a job for the day and ensuring prompt communication to the customer and our engineer.\nLeverage your relationships to drive uptake of service contracts, thereby exceeding previous year’s sales results\nTurning challenging calls into positive outcomes by listening with empathy and providi...