Senior Membership Coordinator 12-Month Maternity Cover ?? Coventry-based | Office: Mon–Thurs | WFH: Fridays ?? £27,000 per annum ?? Start Date: 4th August 2025 Are you a highly organised, people-focused professional with strong leadership experience and a passion for delivering exceptional membership services? We are seeking a Senior Membership Coordinator for a 12-month maternity cover role to oversee the membership offering.
About the Role You’ll play a central role in delivering first-class service to members, leading the Membership Administrator, and driving operational excellence across key membership functions. This is a varied and rewarding position offering the opportunity to engage with senior stakeholders, manage high-quality communications, and maintain vital systems.
Key responsibilities include:
Supervising and coaching a Membership Administrator
Acting as first point of contact for member queries
Managing onboarding for new and associate members
Leading internal systems and platforms (CRM, CMS, IT liaison, website updates)
Supporting communications, member benefits, and committee liaison
Coordinating staff onboarding, health & safety, and wellbeing initiatives
Managing data integrity, directories, and CRM updates
Supporting leadership with member presentations and reports
Helping deliver a high standard of administration across the team
This is an ideal opportunity for someone who enjoys autonomy, is proactive by nature, and thrives in a collaborative and member-centric environment.
About You We’re looking for a confident and capable administrator with:
Minimum 5 years’ administrative experience
Strong leadership and communication skills
Proven ability to manage systems (CRM, CMS), with excellent IT literacy
Attention to detail and a natural drive for process improvement
Customer-first mindset and professional telephone manner
Basic HTML knowledge desirable
A team player with a hands-on, “can-do” attitude
What You’ll Get
Salary: £27,000 p.a.
Flexible hybrid working: Office Mon–Thurs (Coventry), WFH Fridays
A supportive, values-driven team culture
A varied and autonomous role where your work truly matters
Ready to Join Us? This role starts on 4th August 2025, with a thorough handover and induction provided. If you’re ready to lead with purpose and play a key role in delivering outstanding membership value, we’d love to hear from you.
To apply to this role of Senior Membership Coordinator please send your CV
Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.