The Company
Our client is a specialist manufacturer due to growth they now requires a Key Account Manager.
The Role
1. The Key Account Manager will play a key role in building and managing key customer relationships, driving new business acquisition, and ensuring customer satisfaction for continued and sustainable growth.
2. Develop and maintain strategic, long-term relationships with key customers, ensuring their needs are met through tailored solutions.
3. Identify new business opportunities and tactically increase the customer base. Develop a commercial pipeline.
4. Work with the Sales Manager to produce the sales budget, forecasts and financial plans for your customers.
5. Deliver against all agreed Financial KPI’s.
6. Deliver the sales plan for your customer base.
7. Develop and manage an annual growth plan in line with new forecasts.
8. Produce regular reports on new target opportunities, market and competitor information.
9. Prepare progress and forecast validation reports to track performance and identify areas for improvement.
10. Support customers with day-to-day management of their orders, addressing queries and providing solutions.
11. Manage a strategic value sales process, which increases our margin opportunity and aligns with our sales growth plan.
12. Collaborate with engineering, production and customer services departments to support new product ...