Customer Service Administrator
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Salary: £12.71 p/h - Increasing with Progression
Location: Huddersfield
Hours: 9am - 5pm, Monday - Friday (37.5 Hours per Week)
Contract Type: 12 Week Temporary role with a view to being offered a permanent role upon successful trial period
Stafflex are recruiting for a Customer Service Administrator to join a busy, fast-paced office environment in Huddersfield. This is a fantastic opportunity for someone looking to build on strong administrative skills to build into a payroll-focused position over time.
This role will initially focus on supporting customer returns and administration with an opportunity to develop into a specialist payroll position over time.
Key Responsibilities:
* Manage customer queries via. phone and email in a professional and efficient manner
* Handle the full returns process, liaising with internal teams and customers
* Provide accurate information on products, orders and deliveries
* Support general administrative duties across the team
* Export and manipulate data using Microsoft Excel and internal systems
* Maintain accurate records and ensure attention to detail across all tasks
Skills & Experience Required
* Good working knowledge of Microsoft Excel (Filters, Basic Formulas, Pivot tables)
* Previous Experience in a Customer Service/Admin role
* Strong communication skills
* A professional telephone manner
* High-level of attention to detail and organisation
* Ability to manage multiple tasks in a fast-paced environment
* Confident using computer system and willing to learn new processes
* Friendly, approachable and team-orientated manner
* Positive attitude and willingness to learn and develop
* Reliability and ability to work independently when required
This is an ideal opportunity for someone looking for a structured office role with long-term prospects. If you're looking for a clear pathway, this role will offer you stability within a growing environment. xsngvjr Please apply now to be considered.