About Us
The Brothers Supper is a fast-growing, family-run brand with a passion for incredible food and unforgettable experiences. From our welcoming pub to private events and bespoke weddings, we take pride in bringing people together through great service, atmosphere, and attention to detail.
As we continue to grow, we're looking for an experienced and hands-on operations manager to oversee the smooth running of our day-to-day business, lead our front-of-house and events teams, and help shape the next stage of The Brothers Supper journey.
The Role
This is a key leadership position at the heart of our business, perfect for someone who thrives in a fast-paced, people-focused environment.
You'll take ownership of all operational activity across our venues, ensuring that every guest experience meets the high standards we're known for. From managing front-of-house performance to coordinating private events and supporting the kitchen, you'll make sure every service runs seamlessly.
Working closely with our founders and head chef, you'll help drive operational excellence, team culture, and long-term growth.
Key Responsibilities
* Oversee all daily operations across front-of-house, bar, on site events, and general site management.
* Lead, motivate, and support teams to deliver consistently high standards of service.
* Manage event logistics — from weddings and private bookings to corporate functions — ensuring smooth execution and client satisfaction.
* Work closely with the founders and kitchen team to align food service with guest expectations and event requirements.
* Support with Maintainaining operational budgets, rota planning, supplier coordination, and stock management.
* Ensure compliance with all health & safety, licensing, and hospitality regulations.
* Develop and implement processes that improve efficiency, profitability, and guest experience.
* Represent the brand with professionalism, positivity, and care in all customer and supplier interactions.
What We're Looking For
* Proven experience as a General Manager, Operations Manager, or similar leadership role in hospitality or events.
* Strong organisational and people-management skills — calm under pressure and great at problem-solving.
* A hands-on leader who leads by example and inspires a positive, can-do culture.
* Experience managing weddings, large functions, or event logistics.
* Financially aware with an understanding of budgets, cost control, and supplier management.
* Excellent communication and time-management skills.
* Passionate about great service, teamwork, and creating memorable experiences.
Why Join Us
* Be part of an ambitious, growing hospitality brand with genuine family values.
* Autonomy and trust to shape how our operations run.
* Supportive leadership who value initiative, creativity, and hard work.
* Opportunities to expand your role as the business grows.
* Company pension, staff discounts, and free on-site parking.
* Competitive salary package, depending on experience.
If you're a natural leader who thrives on building great teams, delivering seamless service, and bringing events to life, we'd love to hear from you.
Job Type: Full-time
Benefits:
Company pension
Employee discount
On-site parking
Work Location: In person