Overview
We are seeking a dedicated and enthusiastic Front of House Team Member to join our vibrant team. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service from the moment they arrive. Your passion for hospitality and commitment to guest satisfaction will contribute significantly to our restaurant's welcoming atmosphere.
Responsibilities
* Greet and welcome guests as they arrive, providing a warm and friendly atmosphere.
* Take and process orders accurately, ensuring all guest requests are met with attention to detail.
* Assist in food preparation and ensure that all food safety standards are adhered to at all times.
* Maintain cleanliness and organisation of the front of house area, including dining tables and service stations.
* Provide excellent guest services by addressing any concerns or inquiries promptly and professionally.
* Upsell menu items to enhance the dining experience and increase sales.
* Collaborate with kitchen staff to ensure timely delivery of food and beverages.
* Manage time effectively during busy periods to maintain high service standards.
Skills
* Previous experience in hospitality or a restaurant environment is highly desirable.
* Strong knowledge of food safety practices and procedures.
* Basic math skills for handling transactions accurately.
* Experience in serving food and beverages with a focus on guest satisfaction.
* Familiarity with kitchen operations or culinary experience is an advantage.
* Excellent time management skills to handle multiple tasks efficiently.
* Ability to work well under pressure in a fast-paced environment.
* A friendly demeanour with strong communication skills, particularly in guest services. Join us as a Front of House Team Member and be part of a dynamic team that values your contributions while creating memorable experiences for our guests
Job Type: Part-time
Pay: £12.50 per hour
Expected hours: 20 per week
Work Location: In person