Job Title: Personal Injury ParalegalSalary: £24,000 - £26,000Location: Wakefield, West YorkshireContract: Full time, Permanent, Hybrid Working AvailableRole Overview & Key Responsibilities:
Support lead file handlers in the management and progression of serious injury cases.
Draft standard correspondence to advance cases using the ProClaim case management system.
Act as the main point of contact for Fee Earners, handling incoming calls and enquiries.
Where appropriate, respond to telephone enquiries and ensure messages are relayed promptly to the relevant Fee Earner.
Work closely with your line manager to achieve monthly KPIs.
Regularly update and maintain accuracy within the case management system.
Ensure filing and information management is carried out in line with the firm's standards.
Arrange appointments for Fee Earners as required.
Liaise with the Finance Department regarding disbursement payments, outstanding accounts, and other finance-related matters.
Provide support to the wider team during busy periods, including document production, task management, call handling, and general administrative duties.
Sort and distribute incoming post efficiently.
Consistently meet performance targets within a goal-oriented environment.
Undertake additional tasks as required to support the needs of the business.
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