Are you looking for an opportunity to build a rewarding career within the building supplies industry? We are seeking a motivated and customer-focused Branch Assistant to support the day-to-day operations of a busy branch environment. This varied role combines customer service, warehouse operations, stock management, sales support, and order fulfilment. The successful candidate will play a key role in ensuring customers receive an excellent experience while helping maintain efficient branch operations, accurate stock control, and high standards of presentation throughout the site.
* Prepare, pack, label, and dispatch customer orders accurately and efficiently.
* Support vehicle loading activities and help ensure stock is transported safely and securely.
* Maintain high standards of warehouse, trade counter, and branch cleanliness.
* Provide excellent customer service in person, over the telephone, and through account management activities.
* Assist customers with enquiries, product availability, alternative product recommendations, and order updates.
* Support cash handling processes, daily banking activities, and account monitoring procedures.
* Promote products, special offers, and new product ranges to customers while contributing to branch sales objectives.
* Assist with stock replenishment, stock accuracy, stock storage, and general warehouse management activities.
* Previous experience in a customer service, retail, warehouse, trade counter, or branch environment would be advantageous.
* Excellent organisational and time-management skills.
* Strong communication and interpersonal abilities.
* Professional, positive, and customer-focused approach.
* Good numerical skills and attention to detail.
* Ability to work effectively as part of a team and contribute to shared objectives.
* Apply today and take the next step in your career within the building supplies sector.
* Working hours: 7.40am - 4.40pm (Mon-Fri), 40 minutes lunch break.
* Alternating Saturday mornings (paid as overtime).
* 28 days annual leave, rising with service to a maximum of 33 days (additional holiday purchase scheme).
* Healthshield Cashback plan.
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