Role Description
We are looking for a Sales Support Coordinator to play a key role in supporting our Managing Director and Sales Team. This is a varied, hands‑on position that requires excellent organisation, attention to detail, and a proactive “can‑do” approach.
You will be central to the smooth running of the sales function, supporting everything from quotations and order processing to stock control, tenders, and customer communication.
Key Responsabilities
* Provide day‑to‑day support to the Managing Director and Sales Team
* Prepare and process sales quotations and sales orders
* Ensure invoicing is completed accurately and on time
* Support sales training and product demonstrations using a webinar studio
* Compile tender documentation and support major customer quotations
* Manage stock availability, taking account of lead times and incoming orders
* Liaise with suppliers and haulage companies, including import and export activities
* Analyse ordering patterns and product performance using spreadsheets, reporting on trends and margins
* Work closely with the Managing Director, Sales Team, Warehouse, and Financial Controller on matters of interest or concern
* Respond promptly to sales managers’ and customers’ requests, including:
Stock availability information
Supply, collection, and tracking of demonstration or rental equipment
* Maintain accurate databases of equipment and clients
* Assist with organising exhibitions, functions, and events
* Provide general customer service and ad‑hoc administrative support as required
About You
To succeed in this role, you will be organised, inquisitive, and methodical, with the confidence to make day‑to‑day decisions that keep things running smoothly.
You will have:
* Minimum 2 years experience in a similar, relevant role
* A keen, helpful, and proactive attitude with a strong “can‑do” mindset
* Excellent communication skills and a professional telephone manner
* Strong numeracy and literacy, with great attention to detail
* Good analytical and computer skills, particularly Microsoft Word and Excel
* Experience using an accounts or ERP system (SAP Business One desirable, but training will be provided)
* The ability to work well as part of a team and build effective relationships internally and externally
Why Join Us?
* A varied and responsible role close to senior management
* Competitive salary with bonus potential
* Generous holiday allowance and pension scheme
* The chance to develop your skills across sales, operations, and analysis in a growing business