Planning & System Lead Location - Chorley, with an option for remote / hybrid working arrangements to suit. Salary - £30,000 plus benefits Are you organised with a grounds maintenance or logistics background? Proactive? Analytical? Glimpse into the Role Awaiting You At Glendale we have a great opportunity for a Planning & Systems Lead. You will be part of our nationwide Systems Team, supporting the overall business, and its fast growing Commercial Division, with the optimisation of the operations through the use of the company's own management systems and technology. The role provides a vital link between operational contract management, systems and the senior management team. You will receive full in-house training but will need to demonstrate competence and confidence with data management and analysis. You will play an ongoing role in the development of the systems and their features. Most importantly, you will be joining a company that can offer valuable career prospects and believes in investing in its people. About Glendale Glendale is a family owned company delivering `green services' throughout Great Britain. Glendale's activities include grounds management, landscaping, countryside/estates management, horticulture and arboriculture. Glendale is the leading business in the green sector winning Grounds Maintenance Company of the year and Supreme Business of the year 2025. Founded in 1989, Glendale has had a long and successful history in providing grounds maintenance services to local authorities and other private sector customers. Glendale is proud of its reputation as a high quality service provider and in addition to grounds maintenance, delivers a wide range of green services including countryside and estate management, landscaping, tree services and arboriculture. Revenues of around £70 million are expected in 2025. Public sector contracts remain the core business, whilst the commercial division amounts to an increasing percentage of Glendale's total business and a strategic focus. The Glendale brand is strong and the majority of the company's revenues are generated from grounds management and countryside activities that operate term contracts with public sector clients. The current business strategy includes an objective to grow the order book to £250 million. Committed to the environment, Glendale is a Carbon Neutral business that seeks to improve the environment through our activities and go above and beyond to ensure that the planet is not adversely affected by our business. From ensuring local parks and open spaces are maintained to a high standard, to tree safety through our arboricultural teams, to saving mature trees through our Civic Trees business and ensuring sustainable design through our landscape architecture practice. Glendale offered the full range of landscape services from one unique source of professional. The Scheduling Service Coordinator will focus day to day on the following tasks: Providing a first line of contact for Contract Managers, competently dealing with any system issues that arise and directing queries appropriately. Updating Glendale management systems such as Glendale Live to ensure data accuracy and contract compliance. Optimising routing efficiency for existing business using the "Routing Alpha" algorithm Analysing operational performance and system compliance. Using bespoke, intelligence based dashboard reports to assess current performance levels and identify where action is required to enhance / facilitate improved operational performance. Assisting with operational route planning for new business. Providing training for the operational management teams and staff in correct use of the systems To build relationships with key Stakeholders to understand client / site requirements and specifications. Build a technical knowledge bank, to provide guidance and knowledge for scheduling and routing. To proactively identify any potential areas of improvement and propose improved ways of working. Ensuring that the teams deliver to agreed ways of working and follow the process. To accurately review pre planned maintenance schedules and discuss any improvements with Management. To provide knowledge and support, including data and trend analysis. The Candidate Qualifications, Knowledge and Skills The successful applicant will have the following: Strong IT skills: experienced in using Google and MS Office software with particular competency in Google Sheets / MS Excel. An eye for detail: data management and accuracy is key within our management systems. Confident communication skills: you will be dealing with all personnel levels within our business, from field operatives to senior directors. The ability to communicate effectively is pivotal to this role. Have a good understanding of reactive and planned maintenance works, to enable planning of works within SLAs / KPIs What can Glendale offer you? Competitive salary Incremental annual leave Free gym membership for you and a nominated person Hybrid Working Employee health cash plan Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Pension scheme Company sick pay Genuine career progression Continuous professional development