Overview
An exciting opportunity has arisen to join the busy Gastroenterology department at the Princess of Wales Hospital.
The post holder will support the Directorate with administrative tasks as required by the directorate management team, including audio typing, general administration and waiting list management. The post holder will also be expected to manage and prioritise their own workload using experience and initiative, and act as communication link for the Senior Management Team. This will involve communicating with various services and agencies, internal and external, and with personnel at all levels.
Main duties
Require excellent verbal communication skills responding to enquires face to face as well as dealing with telephone queries. At times the information may be of a sensitive nature and the ability to deal with emotional/distressed patients/visitors is essential. The post holder may also be required to deal with communication barriers which will require tact and diplomacy.
Be responsible for a number of administrative and clerical tasks, which could include but not be limited to, updating patient pathways correctly and managing clinic outcomes, updating WPAS in line with UHB guidelines, as well as generic administrative duties e.g. photocopying, filing papers and electronic documents, and ensuring they are available to the team as required.
Be responsible for audio and/or copy typing of clinic letters under the supervision of the secretarial team, including numerical data, details for projects or lectures consistent with the clinical work/service requirement.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Details
Date posted: 14 October 2025
Pay scheme: Agenda for Change
Band: Band 3
Salary: £25,313 to £26,999 a year pro rata
Contract: Fixed term
Duration: 12 months
Working pattern: Part-time
Reference number: 110-AC293-1025
Job locations: Princess of Wales Hospital, Coity Road, Bridgend, CF31 1RQ
Job responsibilities
For full details and information on the role please see the attached Job Description and Person Specification.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn\'t mean essential; whilst the candidate doesn\'t need to have skills in Welsh, we\'ll consider it an advantage when short-listing and selecting candidates. This isn’t fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents at the bottom.
Person Specification
Qualifications
* Essential: NVQ Level 3 or equivalent
Experience
* Essential: Previous Administrative Experience
* Typing Qualification/Experience
Disclosures
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.
Employer details
Cwm Taf Morgannwg University Health Board
Princess of Wales Hospital, Coity Road, Bridgend, CF31 1RQ
Website: joinctm.wales
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