The Ophthalmology Booking Team at the Royal Bolton Hospital NHS Foundation Trust is responsible for providing full outpatient and elective management for the Ophthalmology Department. We are looking for a friendly, approachable Junior Booking Clerk to support our Booking Coordinators and provide invaluable support to a multi‑disciplinary team.
Key responsibilities include booking complex outpatient appointments across all sub‑specialities, processing emergency eye referrals from a range of service users, liaising with patients and internal departments by telephone, registering patients and referrals, printing referrals from Choose & Book, organising triage, booking and confirming appointments using LE2.2 and Choose & Book (ERS), handling enquiries, using waiting lists to book patients, filing and other general clerical duties, and ensuring accurate data input to facilitate attendance management under the 18‑week pathway.
Skills and attributes required: a professional manner, excellent communication, ability to follow instructions and a willingness to learn, independent initiative and strong teamwork, accurate data entry, keen attention to detail, competency in computer packages and information systems, previous NHS experience in a similar role is desirable, a caring disposition, flexibility, the ability to meet deadlines and deal sensitively and confidently with people.
Working hours are flexible, with a 4‑week shift rota. Core hours are 8 am to 6 pm Monday to Friday, but evenings and other shifts may be required. Flexibility around service needs is essential.
Applicants must have the right to work in the UK at the time of application. This role is not eligible for Skilled Worker visa sponsorship.
To learn more about working for our Trust, an informal visit is highly encouraged and can be arranged via the contact details below.
Advert closes on Wednesday 27 May 2026.
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