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Office administrator

Carlisle
Permanent
Evri
Office administrator
Posted: 15 June
Offer description

Join the UK’s premier parcel & post delivery company

Introducing Evri Premium – an exciting addition to the Evri family, combining the strengths of Evri and DHL eCommerce UK. We deliver over 1 billion parcels and letters annually, supported by more than 30, couriers and an extensive UK-wide network. We’re a friendly, ambitious, and diverse organisation with a shared passion for delivering exceptional service.

We have an exciting opportunity for an (ODMC) Office Administrator to join our Payments team. This role sits at the heart of our Owner Driver management centres, ensuring accurate payments, smooth onboarding, and effective administration supporting our national delivery network. This is a great opportunity for someone who enjoys working in a fast-paced operational environment, with strong attention to detail and a passion for delivering excellent service.

Please note this role is part time, 15 hours per week. You can do 15 hours over 3 days i.e. 5 hours per day or work 5 days per week, 3 hours per day. No other working pattern option is available.

Once you pass probation, you have the option to work Hybrid (3 days from home)

What You’ll Do

As an (ODMC) Office Administrator, you’ll play a key role in supporting the lifecycle of our Owner Drivers and ensuring payments are processed accurately and efficiently.

Key Responsibilities

1. Ensure timely and accurate payments to Owner Drivers, franchises, and service providers
2. Support the vetting and onboarding of new drivers, including system setup and documentation
3. Process and resolve payment queries quickly and accurately
4. Monitor daily payments and process driver journals and adjustments
5. Liaise with operational sites regarding driver activity and revenue queries
6. Manage leaver processes, including system updates and documentation
7. Apply and manage charges and claims where required
8. Handle general administrative and ad hoc queries within the team

What We’re Looking For:

9. Previous office administration experience in a busy environment
10. Strong skills using Microsoft Office e.g. Excel and MS Teams
11. Strong time management and organisational skills
12. Ability to prioritise workload and meet deadlines
13. Good communication skills, with the ability to liaise across multiple stakeholders
14. Ability to work independently and as part of a team

Desirable

NVQ Level 1 in Business Administration

What We Can Offer You

We’re proud to offer a workplace where everyone can thrive:

15. At least 33 days annual leave (including Bank Holidays) pro-rata
16. Career progression opportunities within a growing organisation
17. Flexible benefits including retail discounts, healthcare, and insurance
18. A supportive culture where people are encouraged, recognised and valued
19. Free digital GP service
20. Retailer discounts
21. Career progression opportunities
22. Bonus schemes (role dependent)
23. Discounted parcel sending
24. Cycle to Work scheme
25. Employee Assistance Programme

We Are Evri — Where Everyone Is Welcome

At Evri, we grow when our people do. We're committed to building a diverse and inclusive workplace where everyone can thrive and feel valued. We’re excited for the future — let’s deliver it together.

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