Overview
Health Care Support Worker to work on a busy dynamic CAMHS inpatient Unit. Do you want career opportunities, training, and personal development? Do you demonstrate empathy, kindness and a compassionate attitude to children and young people? Do you want to make difference to young peoples lives? We want YOU!
Responsibilities
* Undertake and accurately document observations and nursing care in line with Trust Policy and to accurately document nursing care in the nursing notes when required, which will then be countersigned by a qualified practitioner.
* Promote the safety, wellbeing and interests of clients, staff and visitors to the unit if ward based.
* Ensure effective communication, either verbal or written, amongst the team; report any change or unusual occurrence in an individual\'s behaviour or condition.
* Communicate effectively with patients, staff, families and other external agencies; use a polite telephone manner; use verbal and non-verbal skills to overcome communication barriers presented by service users due to their mental health or learning disability needs.
* Demonstrate good interpersonal skills and a positive attitude within the team and when dealing with the patients, their families and members of the public.
* Contribute to maintaining the ward\'s agreed philosophy, aims and objectives.
* Carry out duties as allocated by a qualified practitioner; engage with patients to undertake activities and carry out duties agreed with a qualified practitioner and follow a care plan; require to use own initiative and decision making in the planning and delivery of some basic activities.
* Provide input to care plan discussions with a qualified practitioner where requested, using knowledge of patient and environment.
About us
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We\'re really proud of our #PennineCarePeople and do everything we can to make sure we\'re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
Qualifications and experience
Education / Qualifications Essential
* GCSE (or equivalent level of education) with grade D/E (2/3) or above in English and Maths or functional skills level 1.
* Vocational (or equivalent) Qualification at level 3 in Care or demonstrable equivalent relevant experience to this level.
Desirable
* Assessor in CC
Experience Essential
* Experience of working with diverse groups of people developing a range of basic care skills.
* Experience of carrying out clinical observations.
Desirable
* Experience of working in a multi-disciplinary team.
Knowledge Essential
* Some awareness of early prevention of violence and aggression using least restrictive interventions and practices with willingness to undertake PMVA training and engage in techniques as required.
* Able to recognise changes in a patient\'s mental and physical condition and act appropriately by alerting the qualified practitioner or nurse in charge.
* An awareness of stigma and discrimination of people with mental health issues.
* Knowledge of care and related procedures, clinical observations, relevant legislation.
Skills and Abilities Essential
* Basic IT skills - ability to use MS Outlook, Word, and willing and able to be trained to use Trust IT systems and applications such as Electronic Patient Records or PARIS.
* Able to develop and maintain effective therapeutic relationships with patients and families and communicate effectively.
Desirable
* Willingness to participate in staff induction and training.
Work Related Circumstances Essential
* Willingness to work flexibly across the Trust footprint if required in line with service needs.
* Resilient and able to work within a challenging environment.
* Requirement to work flexibly and participate in a rota system undertaking a combination of night shifts, weekend work and day shifts. Subject to any requests made and agreed in accordance with the Trust\'s Flexible Working Policy.
Compliance and sponsorship
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Certificate of Sponsorship: Applications from job seekers who require current skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information see the UK Visas and Immigration website. From 6 April 2017, skilled worker applicants for entry clearance into the UK must present a criminal record certificate from each country they have resided in for 12 months or more in the past 10 years. Adult dependants (over 18) are also subject to this requirement.
Job details
Job locations: Hope Unit, Fairfield General Hospital, Bury, BL9 7TD
Date posted: 13 March 2026
Pay scheme: Agenda for change
Band: Band 3
Salary: £24,937 to £26,598 a year per annum
Contract: Permanent
Working pattern: Full-time, Part-time
Reference number: 311-HYM723-25-C
Employer: Pennine Care NHS FT
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