Location: Newmarket, Suffolk Reports To: General Manager & Deputy General Manager Type: Full-time hours on a casual basis Join the team behind one of the most iconic venues in British horse racing! We are seeking a passionate, driven, and experienced Conference & Events Manager to lead and deliver exceptional experiences across our conference and events business at Newmarket Racecourses – part of The Jockey Club Catering. About the Role As our Conference & Events Manager, you’ll be at the heart of planning and delivering a wide variety of events – from corporate conferences to glamorous gala dinners. You’ll lead a dedicated team of casual and variable staff, working collaboratively with internal departments and external clients to ensure every event runs smoothly and leaves a lasting impression. Key Responsibilities Lead and manage the day-to-day operations of all non-raceday conference and events activities Build strong client relationships and maintain exceptional customer service standards Motivate, train and manage a flexible workforce to deliver excellence in hospitality Monitor and manage budgets, costs and profitability Ensure compliance with all health, safety, and legal regulations Maintain high standards of food, presentation, and venue appearance Support and contribute to the broader Jockey Club Catering team across sites when required What We're Looking For Essential: Previous experience in a similar events or hospitality management role Strong leadership and team management skills Excellent communication and organisational abilities Financial acumen with experience managing budgets and cost controls A passion for delivering exceptional guest experiences What You’ll Bring A hands-on, can-do attitude The ability to work under pressure and meet deadlines A flair for creativity and problem solving A proactive approach to innovation, standards, and customer care Commitment to maintaining high levels of staff training and operational excellence What We Offer The opportunity to work at a prestigious, high-profile venue A dynamic, supportive team environment Career progression across The Jockey Club Catering network Training and development opportunities A role that combines tradition, passion, and modern event innovation Ready to lead the way in exceptional events? Apply now and become part of a proud legacy at Newmarket Racecourses. Job Type: Full-time Pay: £16.32 per hour Benefits: Canteen Company pension Discounted or free food Free parking On-site parking Schedule: Day shift Monday to Friday Night shift Weekend availability Work Location: In person