Night Supervisor
Cambridge Bar Hill Hotel, Signature Collection By Best Western
The Opportunity
Are you reliable and responsible? We're looking for a Night Supervisor to oversee our night team and ensure our hotel runs smoothly during the night shift.
What You'll Do:
* Lead the Night Team: Manage and oversee the night team, ensuring they perform their duties to the highest standard.
* Safety First: Ensure security and safety procedures are adhered to throughout the night shift.
* Guest Excellence: Handle guest requests and complaints promptly and professionally, delivering exceptional service.
* Security Checks: Perform regular security checks to keep our hotel safe.
* Support Staff: Provide general support to hotel staff during the night shift.
* Maintenance Help: Assist with any maintenance or housekeeping tasks that arise.
* Room Setup: Set up meeting rooms and other areas as needed.
* Food & Beverage Service: Serve food and beverages to guests when required.
* Check-In/Out: Handle guest check-ins and check-outs as needed.
* Emergency Response: Manage any emergency situations that occur.
* Reporting: Prepare reports for senior management as required.
Benefits
* Employee discounts on bedroom rates across our Best Western hotel portfolio.
* Shopping discounts - groceries, fashion, travel, utilities, days out, and holidays.
* Eye care
* Free legal & money advice
* Counseling sessions
* Hospital & death benefit plans
* Cycle to work scheme
* Wellbeing tips and fitness videos
* Recipe ideas and healthy living advice
* Wellbeing podcasts and TV
* Breathing exercises
* 24/7 support line
* Team reward & recognition
* Free meals on duty
* Free parking
Ideal Candidate
* Previous hotel experience, preferably as a night supervisor.
* Excellent leadership and management skills.
* Strong customer service skills and a friendly, professional demeanor.
* Effective communication and interpersonal skills.
* Understanding of safety and security procedures.
* Ability to remain calm under pressure.
* Flexible to work evenings and weekends if required.
* Good organizational skills and attention to detail.
About the Hotel
Located on the A14, near Cambridge, the Cambridge Bar Hill Hotel is part of the Signature Collection by Best Western. Attractions nearby include Cambridge’s museums and colleges, Newmarket racecourse, and Duxford’s Imperial War Museum. The hotel features 136 bedrooms, including family rooms, a wedding venue for up to 180 guests, and versatile meeting rooms for up to 200 delegates. Amenities include an indoor pool, fitness suite, spa facilities, and dining options with a variety of meals.
About Us
Join LGH Hotels Management! With 42 hotels across the UK, including brands like Crowne Plaza, Holiday Inn, and Best Western, we offer exciting career opportunities in hospitality. Be part of shaping the future of the UK hospitality industry with us.
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