Job Description
Operations Director – Managed Services & Technology Solutions
Why Join This Opportunity?
Robertson Sumner is recruiting for a leading managed services and technology solutions provider seeking an Operations Director. This is a unique opportunity to take full ownership of operational excellence, ensuring efficiency, scalability, and best-in-class service delivery. Here’s why this role stands out:
* Strategic Leadership – Drive operational strategies across IT, Telecoms, and Print services.
* High-Performance Culture – Lead and develop a results-driven operations team.
* Innovation & Growth – Play a key role in integrating new services and technologies.
* Customer-Centric Focus – Enhance service delivery and client satisfaction.
* Career Progression – A leadership role with board-level visibility and impact.
Key Responsibilities:
1. Oversee all operational functions, including helpdesk, engineering, installation, and technical support.
2. Drive continuous improvement strategies to enhance efficiency and service quality.
3. Ensure compliance with company policies, industry regulations, and ISO standards.
4. Collaborate with the s...