IT Support Technician
Derbyshire
Permanent
to £30,000 (DOE)
IT Support Technician needed for a permanent position in Derbyshire (approx. 10 miles north of Derby ).
A superb opportunity for an IT Technician looking to progress their IT career, with potential to take a step-up into an IT Support Team Leader role longer-term.
A chance to join an established and growing business with a proven track record in their industry. Start ASAP during Summer 2025.
Key experience + responsibilities will include:
* Managing IT service requests from end-users + resolving IT incidents to 1st/2nd line level.
* Escalating more complex issues to 2nd/3rd Line IT Support teams, and external 3rd party providers.
* Setting up end-user hardware using imaging and automated Device Management systems.
* Using IT Service Desk logging systems + Remote Support Tools.
* Supporting IT projects including software/hardware upgrades + rollouts.
* Full UK Driving Licence and own vehicle preferred.
* Any experience of leading/managing a small IT Support team would be an advantage.
* Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G).
* Benefits: Salary to £30k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance + BUPA Medical/Dental + Training & Professional Development + More.