Job summary
Division of Surgery with a particular interest in Trauma and Orthopaedics and Oral and Maxillofacial is seeking 3 x enthusiastic Medical Secretaries to provide a comprehensive, accurate and confidential support to the service at Lincoln, Boston or Grantham base sites. These are full time posts at per week with possibility of part time, Monday to Friday. We would also offer an opportunity to work from home as well as the base site office. All sites will be considered for these positions.
We are looking for candidates who flourish in an office environment and thrive from problem solving and supporting the service. Dealing with urgent and routine correspondence and tasks in accordance with agreed
practice and CQUIN standards including typing of clinic letters, medical
reports and general correspondence including administration when
necessary. Deal with enquiries by letter/e-mail/telephone from patients, GP's other hospitals, police, solicitors (via medical records/legal department) other consultants. Supporting the day to day organisation of the Consultant by upholding a diary, arranging meetings, appointments, annual leave, study leave, etc. A genuine interest in providing excellent patient care is necessary. Experience of working in an office environment would be advantageous and we would welcome any candidates who are looking to start within the NHS.
Main duties of the job
The successful applicant will be an enthusiastic team player with excellent customer care and interpersonal skills. A minimum of 2 GCSE's or equivalent of Grade C and above is required, including English, Maths. Experience in secretarial duties and have the ability to use their own initiative and prioritise work to achieve deadlines. Knowledge of medical terminology would be an advantageous but not essential as on the job training is provided. A flexible approach to work is required as well as an ability to get on with others in a team based environment with demanding work pressures. Hours can be flexible and will be discussed in more detail at interview stage.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated
Job description
Job responsibilities
What should you do next?
Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Previous applicants need not apply.
Person Specification
Previous Experience
Essential
1. Recent Medical Secretarial Experience
2. Knowledge of medical terminology
3. Knowledge of PAS
4. Knowledge of 18 week RTT pathway
Qualifications (Academic, Professional & vocational)
Essential
5. Typing, Audio and Word/Text Processing skills to RSA III or equivalent knowledge acquired through further experience
6. GCSE English Language Grade C or equivalent
Desirable
7. Medical secretary qualifications
8. Shorthand minimum 90 wpm
9. 4 GCSE Grade C or equivalent
10. NVQ III or equivalent
11. AMSPAR - Medical Terminology Certificate
12. D32/33 Assessor Award or equivalent
13. Stage 1 - Management Development or equivalent
Evidence of Particular: knowledge, Skills, Aptitudes
Essential
14. Ability to complete tasks accurately and efficiently
15. Ability to work on own initiative and prioritise workload to achieve deadlines
16. Good written and verbal communication skills
17. Ability to communicate and work in a team
18. Competent Microsoft Word User
Desirable
19. Validation of 18 week RTT pathway
Specific Requirements
Essential
20. Conscientious in standard of work produced
21. Ability to work under pressure
22. Clear understanding of the importance of confidentiality
Desirable
23. Adaptable to change
24. Readiness to try new things