Our client is continuing to grow and, as part of their expansion, is introducing a new tier of management within their Head Office team. They are now seeking an experienced Team Leader to oversee a team responsible for processing, scanning, storing, and managing complex and confidential data. This is a great opportunity for someone who enjoys driving performance, improving processes, and supporting a team to consistently meet high standards and tight deadlines. Key Responsibilities: * Lead and motivate a small team, overseeing day-to-day workflows and ensuring deadlines are met. * Ensure accuracy and compliance by reviewing and updating data as required. * Liaise with internal departments to investigate and resolve discrepancies. * Carry out regular quality checks and audits. * Upload and manage reports/documents via a complex internal IT system. * Monitor and maintain service level agreements (SLAs) for key clients. * Act as the first point of contact for any escalated queries or issues. About You: * Proven experience in leading or supervising a small team. * Strong IT skills with the ability to learn and navigate new systems confidently. * A proactive approach to process improvement and team performance. * Experience in document management, data handling, or analysis would be advantageous. What’s on Offer: * A full-time, permanent role within a well-established and expandin...