Posted: 12h ago
The role
Salary: £? - ? per year Requirements: Active SC Clearance. Ability to work onsite in Carterton five days per week. Eligible to work within secure government environments. Previous experience in a Desktop Support, IT Support, EUC Support or IT Hub Engineer position. Strong hardware troubleshooting and break-fix experience. Experience supporting Windows desktop environments. Knowledge of ticketing systems such as ServiceNow or similar. Experience with device deployment, imaging and configuration. Excellent communication and customer-facing skills. Ability to work effectively within a structured service environment. Responsibilities: Provide onsite IT support to end users within a secure environment. Diagnose and resolve hardware and software issues across desktop and laptop estates. Build, configure, deploy and replace IT equipment. Manage incidents and service requests through a ticketing system. Support Windows 10/11 environments and associated Microsoft technologies. Perform hardware break-fix activities and peripheral support. Manage IT assets and equipment lifecycle activities. Deliver excellent customer service while meeting agreed SLA targets. Support project-related deployment and refresh activities as required. Technologies: Hardware Support ServiceNow Windows More: We are supporting a major technology services provider delivering critical IT support services within a secure government environment in Carterton, Oxfordshire. This is a long-term, full-time onsite contract with an immediate start available, inside IR35, offering up to £19.19 per hour PAYE with holiday pay and benefits. You will join a well-established and supportive technical team in a stable government-backed environment, with a fast interview and onboarding process for suitable candidates. last updated 25 week of 2026