Supply Restoration Technician
Hello! Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:
1. We offer a competitive salary, depending on experience £29,112 - £36,170 (depending on experience) + 20% uplift in salary due to unsocial working hours
2. Access to company van for travel between sites during working hours.
3. Annual incentive related bonus (£1000 maximum bonus opportunity for the performance year)
4. Attractive pension scheme (up to 12% company contribution)
5. Development opportunities in line with the Supply Restoration Technician progression plan
6. 25 days annual leave plus bank holidays – plus an extra wellness day!
7. Life assurance cover of 4 times pensionable salary
8. A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
9. Retail savings scheme
10. Online GP service, cycle to work scheme, gym membership discounts and many more!
Location: Based out of Normanton or Sheffield depots with regional response cover
Hours: Permanent. Rolling Rota – 4 days on, 4 days off, 4 nights on, 4 days off
We have an exciting opportunity for a Supply Restoration Technician to join the Water Service Delivery team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?
What we do:
Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this.
We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity.
New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Water Service Delivery are a key part of how we plan to meet the changing expectations of customers and regulators.
Yorkshire Water are currently recruiting for a Supply Restoration Technician. This role is a key requirement for the management of Supply Restoration, to carry out the day to day activities that enable the effective operation of the Water Distribution network.
Within this role you will be required to respond quickly and effectively to network failure to minimise the impact upon key performance targets such as Water Supply Interruptions, Water Quality and Customer Service. The role also includes the delivery and deployment of Continuous Supplies Equipment, HGV/LGV Tankers and Traffic Management. Furthermore, value added proactive duties include the onsite checking of street works furniture and the operability of key & strategic valves to prevent further interruptions to supply.
Where you fit in:
As our Supply Restoration Technician you will
11. Understand the key Health and Safety risks of operating the Water Network and take individual responsibility to ensure that work is carried out in such a way that is compliant with both legislative requirements, company standards and Life Saving Rules. This includes work relating to: Control of Works, NRASWA, Handling Dangerous Substances, Driving, Isolations, Work at Height, Tools and Equipment, Confined Spaces.
12. Understand the principles of water networks and basic hydraulics
13. Deployment of 800 Gallon tankers, 3000 Gallon Hook/Lift Tankers and 3500 Gallon Trailer Tankers (all subject to relevant driver LGV/HGV qualifications)
14. Work alongside our Duty Operations Engineers in Central Control who will incident manage all activity
15. Configure small bore and lay flat bagging solutions.
16. Regularly maintain and check key equipment for continuous supplies deployment
17. Proactively assist Network Technicians to operate the Distribution network to ensure a continuous flow of supplies to our customers. Understand risk in the context of Supply/Demand, WQ, Service and Supply Interruptions.
18. Responds to reactive network failure providing assistance through Network operation and the deployment of Continuous Supplies
19. Response to Above Ground Asset Failure, understanding the impact of that failure and responding appropriately to resolve.
20. Understand Work Authorisation Risk Assessments for planned and emergency work, understanding the risks of intervention in relation to YW’s key performance measures (Service. Supply Interruptions, WQ) and understand method statements and contingencies to ensure that all intervention activity is carried out optimally ensuring compliance with company policy and procedures.
21. Work with Water Service Partnership (WSP) partners to support the efficient delivery of WSA activity promoted by Field teams and other YW departments, seeking to deliver solutions right first time and reduce the cost of failure.
22. Understand basic plumbing with a requirement to connect temporary supplies to a customer’s pipework in accordance with Water Regulatory Advisory Service (WRAS) guidelines.
23. Understand the key risks in relation to Water Quality, and how to ensure Water Quality is maintained through correct network operation. Understand the causal links between network operation and WQ and ensure that Network Operation is carried out to minimise failure
24. Understand how the Grid operates and links to the wider Yorkshire Water supply network
25. To understand how the Water Distribution Network impacts upon Pollution and understand how an asset failure can cause a pollution
26. Work as part of the team to deliver excellent performance by understanding how their individual performance links to achieving the company’s strategic objectives of Upper Quartile performance in Leakage, Supply Interruptions, Service.
What skills & qualifications you will need:
27. Experience of understanding where your role fits within a business plan and then developing ways to deliver the outputs.
28. Develops and maintains effective internal and external relationships.
29. Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
30. Clearly demonstrates the Yorkshire Water company values and behaviours.
31. A desire to provide excellent customer service to our internal and external customers
32. Used to working under pressure with stretching targets
33. Excellent communication skills
34. IT literate
35. Team player
36. Full driving licence (Classification to be able to tow trailers and drive small tankers)
37. Experience of deploying TM in the highway up to 50 mph
38. Previous experience gained within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors.
39. Experience of understanding where your role fits within a business plan and the developing ways to deliver the outputs.
40. Develops and maintains effective internal and external relationships.
41. Experience of supporting and embedding change, able to influence and drive the right culture and behaviours.
42. Clearly demonstrates the Yorkshire Water company values and behaviours.
You will also benefit from having:
43. LGV Cat C+E1 (Class 2 Qualification)
44. HGV Cat C+E (Class 1 Qualification)
45. Previous experience driving wagons
46. Technical understanding of water network and assets
47. Clean Water Sampling experience
48. Water Hygiene Trained
49. Understanding of Handling Dangerous Substances (Chlorination)
50. NRSWA Trained
51. Experience of deploying TM in the highway up to 50 mph
52. Experience of delivering against challenging business targets.
53. Previous experience in a commercially orientated and / or regulated environment.
54. Experience of delivering against challenging business targets.
55. Previous experience in a commercially orientated and / or regulated environment.
56. Previous experience gained within the water or wastewater sectors or within the broader utilities, process or manufacturing industry sectors.
Although we operate 24 hours a day, 365 days a year, it’s important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn’t always easy!
Do we sound like your cup of tea?
If you’ve got experience as a Supply Restoration Technician and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.
Closing date – 28th July 2025
If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.
All our roles are subject to a medical questionnaire, and further medicals when required.
We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.
If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.
Kelda Group reserve the right to close this position before the published closing date, should the need occur. We therefore advise that you complete and submit your application as soon as possible.