Oakridge Park is recruiting for two full time Care coordinators to work a37.5 hours per week.
Core hours:
Please only apply if you are available for the above working hours.
The above hours are subject to change on occasion to help cover annualleave and sickness.
Main duties of the job
The duties and responsibilities to be undertaken bymembers of the care coordinator team may include any or all of the items in thefollowing list.
* Duties may be varied from time to time under thedirection of the senior receptionist/practice manager, dependent on current andevolving practice workload and staffing levels:
* Opening up/locking-up of practice premises andmaintaining security in accordance with Practice protocols
* Maintaining and monitoring the practiceappointments system
* Book appointments for clinical staff in accordancewith Practice Policy
* Take telephone and face to face requests forappointments and deal in a calm, courteous and helpful manner.
* Processing and distributing incoming (and outgoing)mail
* Taking messages and passing on information
* Filing and retrieving paperwork
* Processing repeat prescriptions in accordance withpractice guidelines
* Computer data entry/data allocation and collation/clinical coding; processing and recording information in accordance withpractice procedures
* Initiating contact with and responding to requestsfrom patients, other team member and associated healthcare agencies andproviders
* Providing clerical assistance to practice staff asrequired from time to time, including word/data processing, filing,photocopying and scanning
* Keeping the reception area, noticeboards andleaflet dispensers tidy and free from obstructions and clutter
About us
About Us
The Practice provides GP services to the expanding areas of Northern Milton Keynes. There are Three partners, and a large multi-disciplinary team of other professionals and support staff. All are committed to providing patients with a high quality and personal service.
The surgery
The building has been designed to provide a pleasant and welcoming environment and it is equipped to very high standards. There is a large free car park. Please park considerately to allow maximum use.
The area nearest the surgery entrance is reserved for disabled patients. For patients who are disabled there is easy access, and all consulting rooms are on the ground floor.
Job responsibilities
The purpose of the role is to:
* Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
* Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
* To process all relevant prescriptions as authorised by GPs and prescribing nurses where appropriate, in accordance with the principles of good practice.
* Answer the telephone promptly and book appointments according to the Practice Policy in a courteous and helpful manner.
Duties and Responsibilities
* The duties and responsibilities to be undertaken by members of the care coordinator team may include any or all of the items in the following list.
* Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
* Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
* Maintaining and monitoring the practice appointments system
* Book appointments for clinical staff in accordance with Practice Policy
* Take telephone and face to face requests for appointments and deal in a calm, courteous and helpful manner.
* Processing and distributing incoming (and outgoing) mail
* Taking messages and passing on information
* Filing and retrieving paperwork
* Processing repeat prescriptions in accordance with practice guidelines
* Computer data entry/data allocation and collation/ clinical coding; processing and recording information in accordance with practice procedures
* Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
* Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
* Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
* Responsibilities
* To monitor and maintain security during working hours
* Ability to deal with difficult/stressful situations calmly and efficiently
* To work well in a team
* Cover for colleagues in time of sickness, annual leave and courses
* To be punctual and responsible
Person Specification
Qualifications
* GSCE pass in Maths & English
* Good standard of literacy
* Good standard of numeracy
* Knowledge of System One clinical system
Experience
* Experience of reception or public facing work
* Experience of working in Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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