Join Our Dynamic Sales Support Team!
Are you an organised, proactive team player with a passion for providing excellent customer service? Were looking for a Sales Administrator to join our busy sales operations team and help ensure a seamless order-to-delivery experience for our B2B customers.
Key Responsibilities:
Process incoming B2B sales orders via phone, email, and online systems
Communicate order confirmations, delivery updates, and lead times to customers
Coordinate with the warehouse, logistics, and sales teams to ensure timely and accurate order fulfilment
Handle customer returns and follow the returns process efficiently
Maintain up-to-date knowledge of pricing, product availability, and delivery options
Provide administrative support to Account Managers, including order follow-ups and customer queries
Keep internal systems and records accurate and current
Contribute to a positive team environment within our 6-person support team
What Were Looking For:
Previous experience in a sales support, order processing, or customer service role (ideally B2B)
Strong communication skills both written and verbal
Good working knowledge of Microsoft Office and CRM/order processing systems
High attention to detail and a proactive approach to problem-solving
A team-focused mindset with the ability to work cross-functionally
Join Us?
Salary circa £26-30K dependent on experience
Be part of a collaborative and friendly team
Work in a fast-paced, supportive environment
Opportunities to grow and develop your skills
Help drive excellent service and efficiency in our customer operations
Apply today to join a company that values your contributions and offers a role where no two days are the same.
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