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Exciting Opportunity for Vehicle Master or Diagnostic Technician
Location: Birmingham
We are a leading specialist in Audi, Volkswagen, SEAT, and SKODA with over 30 years of technical experience. Manufacturer training is provided, along with opportunities for advancement into management roles and professional growth. We offer competitive pay, including a basic salary plus potential bonuses.
Job Purpose
To diagnose, repair, and service Volkswagen Group vehicles according to manufacturer specifications, ensuring excellent customer service.
Responsibilities
1. Carry out diagnosis, servicing, and repairs on customer vehicles.
2. Coordinate with Service Advisors and customers regarding work progress.
3. Work collaboratively with team members to deliver excellent customer service.
4. Utilize technical knowledge and skills efficiently and safely.
5. Maintain workshop housekeeping standards.
6. Accurately complete relevant service documentation and perform other specified activities.
Candidate Requirements
1. Desire, character, and attitude to succeed.
2. Excellent problem-solving skills.
3. Experience with Audi, Volkswagen, SEAT, or SKODA brands is preferred, or experience as a Diagnostic or Master Technician.
4. Full and valid UK driving license.
5. NVQ Level 3 or equivalent in a relevant vehicle maintenance subject.
6. Strong technical skills and attention to detail.
7. Ability to work well in a team environment.
8. Customer service-oriented mindset.
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