Senior clerical officer

Senior Clerical Officer

Manchester University NHS Foundation Trust – Wythenshawe Hospital, Cardiac Diagnostic Department.

We are looking to recruit an enthusiastic and motivated Senior Clerical Officer to work at Wythenshawe Hospital in the Cardiac Diagnostic Department. The post‑holder is responsible for providing day‑to‑day administrative services, including support of the specialist Pacing Team and general departmental services. The post‑holder will be required to implement policies and procedures in their own area, communicate effectively and act independently. The post‑holder will be expected to exercise their own judgement through experience and troubleshoot, only flagging up matters outside of their remit.

Responsibilities

• Oversee Cardiology Diagnostic waiting lists and schedule appointments.

The applicant will be a team player with a desire to learn and develop, the ability to work accurately, plan and manage workload, possess excellent interpersonal and organisational skills and demonstrate the drive and focus to work within deadlines to provide a high quality service.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Person Specification

Experience

• Experience in use of Microsoft Office
• Competent in the use of computer system for data entry and report generation
• Good keyboard Skills
• Proven experience of working to deadlines.
• Problem solving abilities.
• Experience of working a multi-disciplinary team.
• Experience of a hospital's patient administration system
• Experience of medical appointment systems.
• Previous NHS experience

Skills

• Good oral and written communication skills.
• Ability to accurately input data
• Self motivated with the ability to manage own workload.
• Ability to prioritise competing tasks effectively.
• Excellent interpersonal skills

Knowledge

• Good understanding of Trust policies and procedures.
• Knowledge of Departmental IT systems
• Confidentiality
• Health and Safety
• Understanding of wider IT agenda within NHS

Other

• Conscientious and hard working
• The ability to remain calm and professional under pressure
• Proactive and able to work on own initiative
• Tactful and diplomatic
• Willingness to undertake training
• Flexible
• Caring/Professional manner
• Team Player
• Evidence of personal development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer: Manchester University NHS Foundation Trust

Salary: £25,760 to £27,476 a year (pro rata)

Closing date: 29 June 2026