Job Description:
Administrative Assistant
Location: Cromwell Hospital, Kensington, London, SW5 0TU
Contract type: Permanent
Salary: Up to £35,000 depending on experience + excellent benefits
Hours: 37.5 hours a week - Monday to Friday 9am to 5pm
We make health happen.
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
We’re recruiting an Administrative Assistant to support our Senior Nursing Leadership Team — a pivotal role that ensures smooth operations and helps drive excellence in patient care.
As a key member of our support team, you’ll provide high-quality administrative and clinical assistance to our senior nursing leaders. Your role will be essential in coordinating activities, facilitating collaboration, and keeping everything running like clockwork.
You’ll help us make health happen by:
1. Managing diaries – coordinating schedules to ensure availability for cross-departmental meetings and avoiding clashes.
2. Supporting meetings – planning and delivering meetings, preparing agendas, taking minutes, generating action plans, and following up on outcomes.
3. Overseeing documentation – managing the review and update of policies and documents, ensuring compliance with hospital standards.
4. Creating content – producing and editing presentations, policy documents, work instructions, and newsletters with precision and clarity.
5. Assisting HR processes – acting as a note taker for interviews, appraisals, disciplinary hearings, and grievances.
6. Tracking progress – maintaining action logs and monitoring the completion of tasks and projects.
7. Supporting daily operations – helping with departmental management and organisation.
8. Handling ad hoc tasks – including filing, data entry, analysis, and research.
Key Skills / Qualifications needed for this role:
9. Proven experience in a similar administrative role, supporting complex teams or stakeholders across multiple departments.
10. Strong diary management and multitasking skills.
11. Confidence in meeting coordination, minute taking, and action tracking.
12. A good standard of education, including English and Maths.
13. Experience in a healthcare setting (desirable but not essential).
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
14. Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
15. Bupa health insurance as a benefit in kind
16. An enhanced pension plan and life insurance
17. Annual performance-based bonus
18. Support with travel costs via a season ticket loan or cycle2work
19. Various other benefits and online discounts
20. Free onsite massages as a recognition for your hard work
21. Opportunity to participate in our annual awards ceremony
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.