Bring your wealth of service industry experience to a caring and supportive environment, one that makes a positive difference to peoples lives, when you join Signature Senior Lifestyle as a Hospitality Manager at our luxury care and nursing home in Banstead.
What Signature Offer
Up to £52,000 per annum, plus annual bonus
Full Time Hours, 40 hours per week
Core Hours: 09.00am - 17.30pm, with 1 late shift per week 12.00pm - 20.00pm
We require you to be flexible to work 1 in 4 weekends
Free meals on shift for staff working 6+ hours
Private medical insurance and company sick pay
Life Assurance Scheme
Blue Light discount scheme eligible
Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
Staff recognition scheme Purple Heart Award
Ongoing career training and development
Employee Assistance Programme, occupational health support and wellbeing services
Plus cycle to work scheme, study support, long service awards and more
Transport Links
Commuting - Banstead nearest train station
Walking - 1 mile from nearest train station
Close to 166 or S1 bus route
Your Role at Signature
At Signature we would like to work toward a Care with Hospitality approach. We are carefully setting the standards supported by learning and ongoing quality monitoring from the core of our service delivery model.
From our exceptional dining experiences to our luxurious environment, our Hospitality Manager oversees all non-clinical areas of our home. Youll be responsible for managing & overseeing Food & Beverage service, Culinary (Kitchen), housekeeping, activities and front of house (Reception & Concierge), to ensure everyone who lives in and visits your home has the best possible experience.
Alongside the day to day running of your departments, ensuring your team are meeting the highest levels of service, youll be building relationships with residents, championing their experience, taking on board their feedback and managing their expectations. Youll take the lead in resolving complaints and investigating incidents. Youll manage the homes budget and any costs associated with your teams, including provisions from external resources.
Youll also be a supportive and caring leader. Youll ensure your team has the right skills to meet the needs of your home, identifying and facilitating any training and development. Youll lead by example, maintaining high standards and setting out clear expectations of each team member. Youll also be their mentor and someone they can rely on in a difficult situation.
What were looking for
We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, youll fit right in.
As well as your dedication to providing exceptional service, 1 to 2 years experience in a supervisory role, ideally in healthcare, restaurants or hotels, industry relevant qualifications, and local market knowledge are all a big advantage.
About Signature
Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.
Wake up to the know-how inside you. Apply to Signature Senior Lifestyle today.
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