Customs Team Leader Road Freight (Day Shift) Location: Hythe - office based
Salary: Up to £45,000 + Benefits
Are you a customs professional who thrives on bringing structure, improving processes, and building high-performing teams ?
Were partnering with a well-established logistics provider looking for a Customs Team Leader to take ownership of their Road Freight Customs function. This is a day shift rolea rare advantage in this sectorwhile offering full leadership oversight across both day and night operations.
This Customs Team Leader role is ideal for someone who not only understands customs inside out, but also enjoys creating order, driving consistency, and developing people .
The Role As Customs Team Leader, you will:
Lead, coach, and develop a structured, high-performing customs team
Bring process, consistency, and best practice into daily operations
Oversee end-to-end import and export customs clearance
Act as the escalation point for complex or high-risk entries
Ensure full compliance with HMRC, DEFRA, and regulatory requirements
Review and refine SOPs, workflows, and operational procedures
Monitor KPIs, accuracy, and service levels, driving continuous improvement
Build strong relationships with customers and internal stakeholders
Oversee duties, taxes, and deferment accounts with a focus on accuracy
Youll also have responsibility for the night shift team, ensuring alignment, visibility, and consistency across the full operation.
What Were Looking For 35+ years experience in HMRC customs entry processing (CDS essential)
Strong knowledge of HS classification, tariffs, and compliance
Experience with DEFRA, IPAFFS, and related systems
Background handling temperature-controlled / perishable goods
CargoWise experience (essential)
Previous team leadership or supervisory experience preferred
Who You Are A leader who is process-driven and detail-focused
Passionate about building structure, improving workflows, and creating consistency
Experienced in developing teams and raising performance standards
Organised, with the ability to prioritise in a fast-paced environment
A clear communicator who fosters a one team culture
Proactive, accountable, and solutions-oriented
Why Apply? Day shift role highly sought-after in customs operations
Salary up to £45,000
Opportunity to shape processes and build a strong team culture
Leadership role with real influence across day and night operations
Supportive, collaborative working environment
If youre ready to take ownership, bring structure to a growing function, and build a team youre proud ofthis is your opportunity.
Apply now or get in touch for a confidential discussion.
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