Are you highly organised, compassionate, and passionate about supporting young people? Looking for a role where you can combine admin expertise with meaningful, face‑to‑face student support? This is a varied and impactful position where no two days are the same. You'll combine accurate, detail‑focused administrative work with direct support for students' personal, financial, and wellbeing needs. Key aspects of the role include:
* Processing bursary applications and managing student financial support
* Maintaining and updating systems such as online financial support portals
* Liaising with finance to ensure timely payments
* Acting as a key point of contact for students on a drop‑in and appointment basis
* Providing guidance, information, and signposting to appropriate services
* Supporting students across a wide range of issues including financial, personal, and safeguarding concerns
* Working with internal teams and external agencies to ensure joined‑up support
* Supporting events, tutorials, and wider Student Services activity
* Contributing to audits, process improvements, and staff training
* Advising on policy updates and maintaining accurate administrative systems
You will combine strong administrative skills with empathy, professionalism, and resilience.
Qualifications
* Excellent organisational and administrative skills
* Strong IT skills and high attention to detail
* Excellent communication and relationship‑building skills
* A compassionate, calm, and student‑focused approach
* Confidence working with young people and handling sensitive situations
Desirable Skills
* Experience in a student‑facing or support role
* Knowledge of bursary or financial support processes
Why Join Us
* Make a genuine difference to students' lives and wellbeing
* Join a supportive, collaborative team
* Develop both your administrative and student support expertise
* Work in a varied, meaningful, and people‑focused role
We offer a generous package with benefits including up to 28 days annual leave plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on‑site parking and a variety of on‑site benefits and discounts.
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