Overview
West Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a population of over 2.9 million people.
Our vision is ‘Making the West Midlands safer, stronger and healthier’. This vision and the strategic goals outlined in ‘Our Strategy’ are what drives the people, professionalism and pride with which we serve our communities.
An exciting temporary opportunity has arisen to join the Prevention Team as Education Support Officer. Working directly with the Education Officer, the successful candidate will be working across our Service area, providing advice, guidance support and training for those who deliver our education programmes to children and young people. The postholder will play an integral role in developing and improving the content and resources for delivery of the programmes to ensure that they remain aligned to emerging risks, are inclusive and accessible and meet the needs of those who deliver and receive the educational input.
Key to your success will be your highly developed interpersonal skills, your ability to communicate effectively with a wide range of people, and in building and maintaining professional working relationships with the wider Prevention Team, Operations and internal and external stakeholders.
Responsibilities
* provision of training, advice and guidance for staff and volunteers
* support training for internal staff and teams, partners, schools, and community groups
* provide support to the Education Officer to develop education resources
* ensure educational resources are in place
* liaise with Communications and Marketing in the targeting and design of prevention communications activity and marketing materials
* support the implementation of ICT systems for the delivery of prevention activities and programmes
* marketing and promotion of activities and education programmes
Experience and skills
* have a broad knowledge and understanding of all areas of Prevention
* deliver training to a range of audiences
* planning, monitoring, and evaluation processes, collating and assessing customer feedback and outcomes
* able to work on own initiative and to work in an autonomous environment but adapt to team working when required
* skilled in the use of technology including Microsoft Office 365
* trusted and able to deal with confidential issues
* good interpersonal skills and ability to communicate effectively with a wide range of people
* able to build and maintain working relationships with a variety of stakeholders.
Desirable skills or experience
* relevant current educational experience of working with young people and adults.
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