Key ResponsibilitiesA. HR Operations & Employee Life Cycle ManagementOversee the maintenance and accuracy of employee personnel files, ensuring all mandatory documents are complete and compliant.Review and approve updates to employee records, contracts, letters, and HR documentation.Ensure timely and accurate processing of onboarding, probation, confirmations, and offboarding activities.Supervise junior team members to ensure smooth HR administrative operations.B. HR Systems & Data ManagementOversee administration of HRIS systems, ensuring data accuracy, process automation, and timely updates.Develop HRIS-based reports, dashboards, and metrics for internal stakeholders and leadership.Implement improvements to HR systems to enhance efficiency and reporting quality.C. Recruitment & Talent AcquisitionLead end-to-end recruitment for open roles, including sourcing, screening, shortlisting, and coordinating interviews.Guide hiring managers on recruitment processes and best practices.Review and approve offer letters, contracts, and recruitment-related documentation.Ensure recruitment database accuracy and oversee compliance with internal and regulatory hiring policies.D. Induction & OnboardingOversee the monthly induction programme for all new joiners.Ensure induction materials, sessions, and documentation are accurate, up to date, and delivered effectively.Ensure timely completion of onboarding forms and payroll inputs.E. Employee Relations & SupportAct as the first escalation point for employee queries related to HR policies, systems, and processes.Assist the Head of HR in managing employee relations issues and providing guidance to employees and managers.Promote a positive work environment through strong employee engagement practices.F. Vendor & Payroll CoordinationOversee vendor management activities including procurement, contract management, and invoice processing.Ensure accurate preparation and submission of new joiner documentation and other HR inputs for payroll.G. HR Policy, Compliance & ReportingAssist in developing, implementing, and reviewing HR policies and procedures.Ensure HR operations comply with legal, regulatory, and audit requirements.Prepare monthly HR reports for management review.H. Team Support & LeadershipProvide guidance, training, and support to junior HR team members.Act as a cover for team members during leave or absence.Lead HR projects and initiatives to improve efficiency, employee experience, and operational processes.Competencies & Skills RequiredA. Technical SkillsStrong proficiency in MS Word, Excel, PowerPoint, and HRIS platforms.Solid understanding of HR operations, recruitment, and employee life cycle processes.Experience with HR documentation, compliance, and process management.B. Behavioural & Leadership SkillsExcellent verbal and written communication skills with the ability to interact professionally at all levels.Strong organisational and time management skills.High level of accuracy and attention to detail.Ability to handle confidential information with discretion.Strong customer service orientation and ability to resolve employee queries effectively.Ability to work independently while supporting team objectives.Qualifications & ExperienceBachelor’s degree in Human Resources or related field (Master’s preferred).3–6 years of HR experience, with at least 1–2 years in a supervisory or senior HR role.Experience in HR operations, recruitment, and HRIS administration is essential.