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Client relationship manager

Cardiff
Permanent
Brook Street
Client relationship manager
Posted: 22 October
Offer description

Job Description

Key Responsibilities

1. Report to the Sales Director and Sales Manager handling incoming sales activity.

2. Manage existing clients and identify new business opportunities to drive growth.

3. Prepare and present quotations, proposals, and product samples.

4. Negotiate sales terms and close deals to achieve monthly and annual targets.

5. Coordinate with design, production, and installation teams to ensure on-time delivery.

6. Maintain strong after-sales client relationships to encourage repeat business.

7. Conduct market research to spot trends, competitors, and new opportunities.

Required Skills

8. Effective written communication and motivational skills.

9. Proficient in MS Office (especially Excel and Word), internet, and email.

10. Excellent face-to-face and telephone communication skills.

11. Proven success in managing customer accounts.

12. Excellent people and relationship building skills.

13. Clean or near clean driving licence essential

Employment Details

14. Full-time permanent position.

15. Flexible working hours, 40 hours per week with core hours from 10am to 3pm.

16. 28 days annual leave including bank holidays (increases after year 2).

17. Support for relevant training and industry exams.

18. Career progression opportunities available.

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