Are you a self-motivated individual, with an eye for detail who takes a pride in their work? If so, we want to hear from you! Optimum Recruitment Group are proud to be working exclusively with a brilliant business who are currently recruiting for an Administrator to join the team. The role is based on a regional operational site in Essington. Working within the Commercial team, you will be providing all-round administrative and customer support to the activities. This is a newly created role, with the primary responsibility to assist the team to make a difference and achieve their commercial plans and goals by delivering innovative and pragmatic solutions whilst ensuring tasks are completed to a high standard. Commercial tasks will include customer relationship management, pricing and system implementation, and tracking and providing management reports. Your key duties will include: * Ensuring compliance with the relevant processes, regulatory guidance, company management systems, corporate governance and Standard Operating Systems/procedures for the operational site. * Working within the sales and administration team providing administrative support to the activities of the commercial teams. * Data entry of new enquiries onto the company’s system from a completed technical assessment form. * Day to day monitoring of centralised inbox and distributing service requests in accordance with the sites area coverage. * Creating accurate quotations from the enquiry to forward onto clients on behalf of account managers. * Updating and maintaining customer information. * Responsible for all administration including producing and correspondence as & when requested. * Providing telephone support to the sales team and other stakeholders. * Uploading of customer invoices * Creation of month end reports Do you have the following skills, knowledge and experiences: * High levels of customer service experience. * Proven track record, working with a team, managing a busy workload, meeting deadlines, and delivering results. * Strong administrative experience. * Strong computer-based skills including Microsoft Excel, Word and Outlook with previous experience gained within an administrative support role. * Ability to focus on detail and complete administrative duties to tight deadlines. * Experience of and ability to work in a methodical, organised and systematic manner. * Skilled in working within deadlines whilst being flexible and able to confidently prioritise tasks. Salary up to c£28k dependent on skills and experience plus a generous benefits package. This is a site based role. Monday – Friday 37.5 hrs per week