Job Introduction
We are now hiring a Customer Marketing Manager to take our commercial planning and activation to the next level. Based in Richmond, you will be working with our motivated internal and distributor teams across a number of markets including Belgium, The Netherlands, Austria and Switzerland. You will be responsible for planning and executing the commercial growth drivers in collaboration with Distributors, that will establish the next phase of growth for our premium and luxury spirits portfolio.
Main Responsibility
Lead for planning and execution across all channels/Customers growth drivers in local markets, responsible for developing and delivering the annual calendar of activity that will accelerate brand growth in priority outlets.
Develop aligned activity calendars (including assets, brand events and activations) across all physical and digital channels. Ensure omnichannel integration for each brand leveraging available support from Global teams.
Work with Distributors and the cross-functional team, to identify local market, shopper, customer, and consumer insights from which to create market-relevant growth drivers, sets activation targets and then owns the region-wide drive cycle rhythm to deliver them.
Rigorously evaluates impact of different growth drivers to identify what works and create a cycle of continuous performance improvement.
Our Ideal Candidate
You are a Rare Character who will draw inspiration and energy from the diversity of the markets in the region and will bring your own unique blend of passion and drive to our regional team.
You have a strong track record of leading the implementation of diverse and often complex activities across multiple channels through cross-functional teams.
You combine a restless bias to action with an attention to detail that sets you apart.
What we can offer you
1. We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
2. Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
3. Private Healthcare and Doctor@Hand (remote GP service).
4. Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
5. Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
6. Our Life Assurance cover is a multiple of eight times your annual basic salary.
7. Product allocation so that you can enjoy our fantastic portfolio of brands.
8. Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
9. Every employee has the opportunity to claim up to £1, per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
10. Learning resources to help you be your best self.