Your new company Join a public sector organisation that is recruiting for a Higher Clerical Officer based in Antrim. Your new role As a Higher Clerical Officer, you will play a key role in supporting the smooth operation of a busy clinical service. This is a full-time position, with responsibilities including: Acting as the first point of contact for patients and visitors, providing a professional and courteous reception service. Managing appointments using specialist systems, including booking, rescheduling, and maintaining waiting lists. Handling telephone enquiries and ensuring accurate communication of messages and information. Supporting radiology workflows by monitoring reports, allocating scans for reporting, and expediting urgent requests. Liaising with internal teams and external stakeholders to ensure efficient service delivery. Maintaining confidentiality and adhering to all relevant policies and procedures. Assisting with staff induction and training, and contributing to service improvement projects. What you'll need to succeed To be considered for this role, you will need: Qualifications & Experience: 5 GCSEs (Grade A-C) including English and Maths, plus 1 year of clerical/administrative experience OR GCSE English and Maths (Grade A-C) plus 2 years of clerical/administrative experience Proficiency in Microsoft Office applications, including Word and Excel. Strong communication skills and the ability to work effectively as part of a team. Ability to manage deadlines and work under pressure in a fast-paced environment. A full UK driving licence and access to a vehicle (reasonable adjustments will be considered for applicants with disabilities). What you'll get in return Antrim-based opportunity £12.31 per hour Full-time position Immediate opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Benefits: £12.31 per hour