RESTAURANT AND BAR MANAGER
The Benefits
£35,000 per annum + monthly service charge payment
* 4 weeks holiday rising to 5 weeks with service
* 8 Bank holidays
* Free car parking
* Employee uniform
In addition, you will receive a range of company benefits including:
Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme
In addition, you will enjoy other benefits on your 1st, 3rd, and 5th anniversaries, including a paid day off for your birthday, complimentary overnight stays, lunch/afternoon tea, and service-related holidays.
Requirements
* Smart appearance
* Excellent communication skills with a passion for guest service
* Technical food and beverage knowledge to offer the required service and develop the team
* Management/Supervisory experience within a top-quality food service hotel/restaurant
* Ability to manage and motivate waitstaff and bar staff to ensure excellence
* Own transport due to semi-rural location
The Place
Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels, a private group of distinguished hotels just outside London.
4-star, award-winning Utopia Spa, 38 bedrooms, along with the Clockhouse banqueting suite and Pavilion conference venue, set within 15 acres of gardens. The hotel features two restaurants: RG’s Fine Dining Restaurant and Elements Brasserie & Bar.
Please visit our website for more facilities and sample menus.
The Restaurant and Bar Manager Role
As Restaurant & Bar Manager, you will lead the team in RG’s Restaurant (2 Rosette standard), two private dining rooms, the restaurant terrace during warmer months, and our Elements Bar. You will manage a full-time team to deliver outstanding service standards. We seek a passionate individual about food, wine, and service who can inspire and elevate standards further.
The restaurant caters to residents, spa guests, and non-residents, serving a diverse and discerning clientele, with many regular patrons. RG’s Restaurant seats 100 guests, serving 30-75 covers for dinner and 40-80 for afternoon tea, with peak days on weekends.
The bar, adjoining our Elements Brasserie, serves resident guests, spa guests, and local visitors.
Service includes breakfast, lunch, and dinner, 7 days a week, requiring flexible shifts across 5 days, including weekends.
Your team comprises a permanent staff including an Assistant Restaurant & Bar Manager, 2 F&B Supervisors, and F&B Assistants, supported by additional F&B and Bar Staff.
Main duties include:
* Preparing the restaurant and bar for service and briefing employees
* Greeting guests and hosting during meals, ensuring smooth service flow
* Taking guest orders
* Staff rostering
* Coaching and developing staff skills
* Serving food and beverages, including alcohol and wines
* Conducting satisfaction checks and addressing feedback
* Maintaining service standards and resolving issues
* Presenting bills, processing payments, and balancing tills
* Resetting the restaurant after shifts
* Ensuring cleanliness and tidiness
* Collaborating with the Executive Chef on menu development
* Managing stock and ordering supplies
* Selecting and sourcing wines
* Recruiting, onboarding, training, and coaching staff
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